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Privacy Policy

SweetCerise PRIVACY POLICY

Last Updated: MAY 06, 2020

This Privacy Policy explains how information about you is collected, used and disclosed by SweetCerise. This Privacy Policy applies to information we collect when you use our website, interact with our social channels, view our advertising, use other online products and services, shop at our trunk shows/pop-ups or when you otherwise interact with us (collectively, the “Services”).
If we make changes to this Privacy Policy, which we may do from time to time, we will notify you by revising the date at the top of the policy and, in some cases, provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

INFORMATION COLLECTION
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form or survey, communicate with us via third party social media channels, participate in a contest or promotion, make a purchase, shop at our pop ups, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, billing and shipping address, phone number, payment information, product preferences, and any other information you choose to provide.

Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
• Transaction Information: We collect information about your transactions with us, including product details and the date and location of the transaction.
• Usage Information: We collect information about your use of the Services, including the type of browser you use, access times, pages viewed, actions taken, your IP address and the page you visited before navigating to our Services.
• Location Information: We may derive the approximate location of the device you use to access the Services based upon the IP address of your device.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a social media service, we will have access to certain information from that service, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media service.

INFORMATION USE
We may use information about you for various purposes, including to:
• Provide, maintain and improve our Services, and develop new products and services;
• Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices,
• Send you technical notices, updates, security alerts and support and administrative messages;
• Respond to your comments, questions and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, rewards, and events offered by SweetCerise and others, and provide news and information we think will be of interest to you;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of SweetCerise and others;
• Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
• Facilitate referrals, contests, sweepstakes and promotions and process and deliver entries and rewards;
• Link or combine with information we collect about you; and
• Carry out any other purpose described to you at the time the information was collected.

SHARING OF INFORMATION
We may share information about you as follows or as otherwise described in this Privacy Policy:
• With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of SweetCerise or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
• Between and among SweetCerise and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
• With your consent or at your direction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

SOCIAL SHARING FEATURES
The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

OUR STORE
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase when within our store, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information about Shopify and its privacy practices, please visit www.shopify.com/legal/privacy.

ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and/or across mobile apps. These entities may use cookies, web beacons, mobile device identifiers and other technologies to collect information about your use of the Services and other app, websites and online services, including your IP address, ad ID, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by SweetCerise and others to, among other things, analyze and track data, determine the popularity of certain products and/or content, and deliver advertising and content targeted to your interests on our Services and other websites and online services. For more information about interest-based ads, including the options you may have for opting out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
Google Analytics, Klaviyo (email services), Yotpo (user review services), FriendBuy (referral management services), and TreSensa (interactive advertising) are among the third-party services we may use on our Services. For more information about Google Analytics, please review “How Google uses data when you use its partners' sites or apps”, located at www.google.com/policies/privacy/partners/. For more information about Klaviyo and its privacy practices, please visit www.klaviyo.com/privacy. For more information about Yotpo and its privacy practices, please visit www.yotpo.com/privacy-policy. For more information about FriendBuy and its privacy practices, please visit www.friendbuy.com/privacy/. For more information about TreSensa and its privacy practices, please visit www.tresensa.com/privacy/.

CHILDREN'S ONLINE PRIVACY PROTECTION ACT
Our Services are for general audiences and are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
We encourage parents and legal guardians to monitor their children’s Internet and mobile usage and to help enforce our Privacy Policy by instructing their children to never provide personal information through the Service. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at privacy@SweetCerise.com with the subject line, “COPPA,” and we will endeavor to delete that information from our databases.

SECURITY
SweetCerise takes commercially reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

YOUR CHOICES
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Marketing Communications
You may opt out of receiving marketing emails from SweetCerise by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

RETENTION OF PERSONAL INFORMATION
We will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, subsequently authorized, or to the extent permitted by applicable law.

CONTACT US
If you have any questions about this Privacy Policy, please contact us at: privacy@SweetCerise.com.
Language
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